Blind corners, hot coffee, busy staff and tea points? Doesn't this describe virtually every office in the UK??? Miles, I am pleased you have been tasked with this from your customer, after all its obviously ££££s in your bank - but why would any organisation need to seek assistance from a H&S professional about such an everyday risk? Isn't this a simple staff communication/poster and signage issue at most or am I missing something? No offence, but I wish my inbox was full of such simple, low risk stuff!!!

I suggest your client employ staff with working brains. Failing that: Get rid of the coffee machine or designate a room for eating/drinking. They can even make-up a name for it: Canteen.

...... they have to instil a culture .....

Did suggest mirrors as well. Is it one particular corner? I say this because at my last place we had one staircase where people were always having accidents. There were 5 other identical staircases which worked without any problems. The fact that that particular staircase in led up to the directors’ suite might have had something got do with it. I did ban one employee from using a scooter on the corridor for the reasons discussed