Posted By Andrew Newman
I think this raises an interesting issue regarding the viability of CIRAS. I worked on the project for just over a year and as a H&S professional with railway experience, I am of the firm belief that the money could be better spent.
Imagine if you will you are a subbie to one of the major IMCs, it cold and wet, one of the P-Way staff has been told to work red zone in a red zone prohibited area. He protests, but is told to do it or be sacked. So what does he do? Do the work, risk life and limb and also his PTS card if Network Rail turns up? Or does he stand his ground, lose his job and jeopardise his future career in the railway?
Well let’s be honest in such circumstances some people would do the job and take the risk. So let us say that our subbie does the work but he knows it is only time before he’s told to do the same job again. So he decides to contact CIRAS, the confidential incident reporting system which costs the railways millions of pounds each year.
So he gives CIRAS a bell and has a short interview. So what would be done? Well a short report would be generated, something on the lines of “a sub-contractor working for big bird IMC has been told to work red zone in a red zone prohibited area”. This would be forwarded to the IMC for a response.
Imagine if you will, you are now the Safety Manager for the IMC, you are required by your Safety Case to subscribe to CIRAS and you receive just such a report. You may have had hundreds or thousands of contractors working for you over the last few months. What would you say? “This could kill someone I need some more information. Where is it? Who is it? When was it?” Sadly you will never find out the information you need to resolve this situation from CIRAS, it may compromise confidentiality.
The Safety Manager is then in a difficult position he is somewhat powerless. He could issue a briefing, but what do briefings matter to people who intentionally ignore procedures?
This may sound like an unlikely scenario, but it was typical of how a CIRAS report was handled. I may sound cynical here, but confidentiality prevents me from detailing the numbers of complaints I saw resolved in my time working for CIRAS. But what I can say is that I wouldn’t have to have taken my socks off to count.
So what’s wrong?
Well CIRAS lacks teeth, it can’t enforce anything. So if for example a company provides a statement on the lines of “This is the procedure, if this isn’t done report to the manager”. Then all CIRAS can do is request a change and maybe enter an editorial comment in the journal, nothing more.
The people working on CIRAS are good hard working people but have never worked on the railway nor do they have any safety experience. This is somewhat problematic for a railway incident reporting system. It can make it difficult to understand issues, such as why a PICOP shouldn’t also be an ES at the same time for a multi-site possession. Or at a simpler level what a T(ii) is and what problems which can be encountered with them.
There is also a problem with confidentiality. In many cases confidentiality prevents information such as time, date and location from being handed over to the Company. This information is often needed by the company to get the issue resolved. Now undoubtedly confidentiality is very important for some people and everything should be done to maintain it. But where the person doesn’t mind or care about his confidentiality, what is the logic of maintaining it? Especially when peoples’ health and safety is concerned.
I am trying to find something positive to say, and to be truthful the very few benefits I see are outweighed by the costs. It is time for a major review of CIRAS, perhaps it is time to consider whether the money can be spent elsewhere, such as employing more HMRI inspectors who will be more active at stopping people from being injured.
Once I left CIRAS, a colleague of mine who worked on the railway at the time told me that his company having received a CIRAS report put up some lighting to resolve the complaint. The lighting didn’t work as it wasn’t wired in, but the company happily responded to CIRAS that lighting had been installed at the location and this was duly printed. Imagine doing that to the HMRI?
I must apologise if this seems very negative, I am a modern H&S professional and am a great believer in exploring new practices and always looking to take things forward in new ways. But sorry, in my opinion CIRAS is a lame duck.
However I am open minded and would quiet happily reconsider my opinions should a cost benefit analysis be shown which justifies the expenditure.
Regards
Andy